RETURNS & REFUNDS POLICY
At Kesavardhini, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.
Kesavardhini is not responsible for any damage caused after delivery.
In case of any problem or quality issue with the product, we exchange the product. All you need to do is give us a call or email us within 24 hours of delivery. You can reach us on (91-44) 24867308 or INQUIRY@KESAVARDHINI.COM and our Customer Care will be happy to assist you.
Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms-
- Returns and exchanges requests will be subject to checking and vetting by Kesavardhini.
- Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
- Shipping charge would not be included in the refund value of your order as these are non-refundable charges.
- Once your exchange request has been accepted, the process will be completed within 7-21 business days.
No Refund shall be made once goods are sold
All products once purchased are non-refundable. In general, an item maybe eligible for exchange within 7 days from the date of Product Delivery if it fulfils any of the following conditions:
- Sold in a physically damaged condition.
- Has missing parts or accessories
No medical claims are implied in the information given in this catalogue/web site, and diagnosis or treatment of any condition is not intended. Any reference to medicinal or health benefits cannot be taken as a replacement for medical advice or prescription medication or seen as a diagnosis for a specific condition. Products are for external use only.
Despite the pure and natural nature of our products, some people react or are allergic to entirely natural substances.
Whilst allergic reactions are extremely rare and unexpected, Kesavardhini cannot be responsible for allergies to products and resultant ailments if any.